Crucial Solutions and Services prides itself as being one of the most advanced PI System solutions and services provider in the GCC and greater MENA region. CSS has OSIsoft accredited PI System Team whose aim is to help our customers achieve their business goals and success. CSS has expertise in the various PI services and serve customers in different industries: oil and gas, manufacturing, power and water, chemicals, food and beverages, Minerals and Metals, Pharmaceuticals…
• PI System Architecture Design
• PI System Installation and Configuration
• Technical Support Services
• Custom Application
on top of PI
If your requirements go beyond PI capabilities, our certified technical team ensures that all your requirements will be attained by developing customer applications that fit your enterprise challenges. Once the data has all been gathered, and the end-user requirements defined, our application will be built on top of PI data or any data historian and will be customized upon your needs.
Customer support is very essential to CSS as it helps us to be deeply engaged with our customers by assisting them and solving their problems. Our aim is to make our customers successful in their business and reduce their cost by solving their challenges and issues in a quick and professional manner. Support includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
Our time for response is dependent on the SLA agreement with the customer and we are working on improving our support site by having use cases and references for common issues.
• Predictive Maintenance
• Big Data Analytics
• Real-time Information Systems
• Cloud-based Solutions
• Business Intelligence Applications
• Mobile Dashboards